Returns & Exchanges
At Fella Hamilton, we want you to be completely satisfied with your purchase, offering a hassle-free 30-day return policy for both in-store and online orders. Whether you need a different size or a full refund, our team is dedicated to ensuring your shopping experience remains seamless and stylish.
Return Process
- 1.Check Eligibility
Ensure your items are in their original condition, unworn, unwashed, and with all Fella Hamilton tags still attached within 30 days of purchase.
- 2.Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to return and choose your preferred resolution.
- 3.Package and Post
Securely pack your items and attach the provided shipping label to your parcel before dropping it off at any Australia Post location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.